Refund policy

• We offer a 5-day return window from the date of delivery
• Returned items must be unused, unworn, and have all original tags
Shipping and COD charges are non-refundable
• For wrong or missing products, please share an unboxing video within 24 hours
• Please do not hand over your return parcel without a pickup slip or SMS confirmation
First return/exchange is FREE
Second return/exchange will be charged:
– Return: ₹99
– Exchange: ₹149
• If your pincode is not serviceable for pickup, you must self-ship the product
– Courier cost should not exceed ₹200
– Please use India Post – Speed Post for self-shipping
• Do not accept delivery if the package looks tampered
• Refunds for COD orders will be issued via cashback/coupon code or bank transfer
• Do not share OTP with the delivery agent unless you have physically received the order

 

EXCHANGE POLICY

First exchange is FREE
• Returning your exchanged product will cost ₹149
• Exchange is subject to stock availability
• For wrong items, please share an unboxing video
• After requesting an exchange, you can choose your new product/size on the website.